Overview
Avoma is an AI-powered meeting assistant and conversation intelligence platform that helps businesses capture, analyze, and act on insights from customer and team meetings. By automatically recording, transcribing, summarizing, and analyzing meetings, Avoma empowers sales teams, customer success teams, and internal teams to focus on conversations—not note-taking.
Whether you’re conducting sales calls, customer success check-ins, or team meetings, Avoma provides real-time coaching, actionable insights, and seamless collaboration to improve outcomes and productivity.
Key Features
- AI-Powered Transcription: Automatically record and transcribe meetings across platforms like Zoom, Microsoft Teams, Google Meet, and Webex.
- Smart Summaries and Notes: Generate concise AI-driven summaries, key topics, action items, and speaker insights.
- Conversation Intelligence: Analyze calls to uncover patterns, engagement levels, objections, and win-loss trends.
- Real-Time Coaching and Insights: Identify talk-time ratios, filler words, and sentiment to enhance communication effectiveness.
- Shared Meeting Notes and Collaboration: Share notes, key points, and action items across teams for aligned follow-ups.
- CRM and Calendar Integration: Sync insights directly into tools like Salesforce, HubSpot, and Google Calendar.
How It Works
- Connect Your Meeting Platform: Integrate Avoma with Zoom, Google Meet, Microsoft Teams, or Webex.
- Record and Transcribe: Avoma automatically captures and transcribes meeting conversations in real time.
- Generate Summaries and Insights: AI processes conversations to highlight key points, next steps, and action items.
- Share and Collaborate: Distribute summaries and insights with team members or log directly into your CRM for follow-up actions.
Benefits of Using Avoma
- Eliminate Manual Note-Taking: Focus fully on the conversation while Avoma captures notes automatically.
- Improve Meeting Productivity: Quickly align teams with shared summaries and action items.
- Boost Sales and Customer Success: Leverage conversation insights to refine sales strategies and improve client relationships.
- Enhance Coaching and Training: Use data-driven feedback to improve communication skills and team performance.
- Integrate Seamlessly: Sync with your CRM and calendar for streamlined workflows.
Pros and Cons
| Pros | Cons |
| AI-powered meeting recording, transcription, and summaries | May require manual review for highly technical or accented speech |
| Real-time coaching and conversation intelligence | Some advanced features may only be available on higher-tier plans |
| Supports multiple meeting platforms and CRMs | Initial setup and integrations may need configuration |
| Actionable insights and analytics for sales and success teams | May not fully replace human judgment for nuanced conversations |
| Improves collaboration with shared notes and follow-ups | Pricing may be a barrier for small teams on tight budgets |
Use Cases
- Sales Teams: Capture sales calls, identify customer objections, and improve deal closure rates.
- Customer Success: Document client conversations and track action items to strengthen relationships and retention.
- Recruiting: Record and transcribe interviews, ensuring consistent evaluation and follow-up.
- Internal Team Meetings: Enhance productivity with auto-generated notes and shared action plans.
- Coaching and Training: Provide actionable feedback to improve team communication and performance.
Case Studies / Impact Examples
- Shortened Sales Cycles: A B2B SaaS company reduced sales cycle time by 20% using Avoma’s conversation insights to improve follow-up efficiency.
- Increased Meeting Productivity: A customer success team improved client engagement and retention through better meeting documentation and follow-ups.
- Improved Coaching: A sales manager leveraged Avoma’s analytics to provide real-time feedback, boosting team performance and closing rates.
Pricing Information
Avoma offers flexible plans based on team size and feature access:
- Free Plan: Basic meeting recording and limited transcription.
- Starter and Plus Plans: Access to smart summaries, CRM integrations, and enhanced transcription features.
- Business and Enterprise Plans: Advanced conversation intelligence, coaching insights, and premium support.
FAQs
Which meeting platforms does Avoma support?
Avoma integrates with Zoom, Google Meet, Microsoft Teams, and Webex.
Can I share meeting summaries with my team?
Yes, Avoma allows you to easily share summaries, insights, and action items across your team or sync them to your CRM.
Is the transcription in real time?
Yes, Avoma provides real-time meeting transcription and generates summaries shortly after the meeting ends.
Is Avoma secure and compliant?
Yes, Avoma follows industry-standard security protocols to ensure your data remains private and protected.
Try Avoma
Ready to transform how your team handles meetings and conversations? Try Avoma today and unlock AI-powered meeting insights, summaries, and productivity tools to drive better outcomes across your business.